I love my blackberry. I’ve got my hip case for convenient Agent 86 telecommunications access. My dock for instant notifications and executive style desk chach-ka. My extra batteries so I can be without running water for 3 days and still have enough juice to check my email. With all of my OCD love for my device, it’s still not there yet.
1) Developers are your friends
RIM, I love you. How can you compete with Apple and Android when developers don’t like your API of developer kits? I’ve been loyal for years now and still the only thing you provide me with is a fastlane to thumb arthritis.
2) Focus on the Consumer Market
BBM is great. APP world is a step in the right direction. You need to spend a bit more time thinking about the consumer experience. You’ve got a lock on the business user, but the consumers are hurting. The facebook app is grossly under-developed, bbm isn’t being leveraged as much as it could.
3) Customization kills performance.
If I add a new theme, it shouldn’t cause my device to come to a grinding halt.
4) Battery Pulls Suck
There should be no excuse to have “battery pull” as an official stop-gap for all problems with your device. The unofficial fix-all is a sign of significant memory leaks and a non-scalable model. I want everyone to love your devices as much as I do. This is making is quite difficult.
I’m sure I can keep adding to this list. In short, I really just want a device that works well. Something that offers me a consistent and extensible experience as an iphone or android. A device that’s a corner stone to all communications.
