3 Ways to Make The Most of Your Team

On May 11, 2010, in Leadership, by Eric

Do more with less.  Isn’t that a theme lately.  You may have the workload of 6 people, but the company will not increase your team from 3 people.  How do you do it?  How will you make it?  Is there any hope?

Get out the pen and paper – it’s battle planning time.

1) Plan Your Deliverables

It may sound like over-kill, but a project plan for your regular deliverables helps.  It assists in thinking through the monthly process and allows the team to visualize how their goals are achievable.  As a leader and manager, you can set  up check points to ensure quality of the finished product.  You can also set up smaller milestones so that if there is an issue, you can raise the flag early to your customers.

2) Coordinate Activities

Your people may have down time that you don’t even realize.  There may be bottlenecks in the process that you’ve built.  The best solution is to get everyone involved into a room, explain the constraints, draw a line in the sand when things need to get done and have everyone participate in the goal setting exercise.  They’ll know what they need to get the job done and they’ll rally around their leader if they see you’re in trouble (assuming you have helped to motivate them in the past)

3) Share the Burden

Maybe it’s physically impossible to meet your deliverables – maybe there are too many expectations on your team.  I’d recommend living by the following saying “under-promise, over deliver”.  If you can’t meet the expectations, someone is going to be disappointed.  If that’s the case, make sure that your team is being honest with their assessment of workload, and ask your boss what to prioritize.  If there are available resources within the larger team, maybe they can help out.  If not, there is a need to raise the flag and realign expectations for the deliverables with the end customer.

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Ever find yourself trying to lead a group of staff to no avail?  Have you found yourself at a loss uninsipired or lacking direction yourself.  Look to these 5 techniques to help re-invigorate your team.

1) Team Charter
I love this one – have your team create a document.  Have them answer the question “this is how I like to work”.  It will allow them reflect on tough decisions they’ve made in the past and how it could be handled next time.  It will also force them to think ahead about situations they haven’t dealt with yet.  By explicitly stating these things in a charter, as the leader, you are forcing the team to deal with their Norming phase of group development – hopefully reducing the Storming that they will encounter and bring them through to productivity.
2) Team Meetings
As a team, it is expected that you handle customers and situations in a similar vain.  Set up regular times to meet as a group, discuss problematic situations and share what worked for you.  This dialogue will all your team to learn vicariously from one another and hopefully avoid mistakes in the long run.
3) Employee Goals, Developed by Employees
By having your staff participate in developing their goals, there will be less resistance to them.  Also, although you are the manager (and higher paid) you don’t know everything.  You staff know the ins and outs of their job better than you.  Let me come up with something realistic.  You can step in to make sure these goals are important to the employee…. and also to the company.
4) Regular One on Ones
No one wants to miss their goals.  Everyone wants to over-achieve.  By having regular feedback sessions – you provide an opportunity to reflect on the work done to date and as the leader, you can give insight on how to do things differently next time around.  By setting up these meetings, you won’t be in a position at the end of the year telling someone they didn’t make their objectives.  They should have seen it coming the whole time and have ample opportunity to influence the outcome.
5) Regular Team Work
I’m sure there’s a level of professional respect between teammates, but actually having a shared goal is a critical component to trust.  By working towards a common goal, team members will butt heads with each other, debate, negotiate and eventually deliver. The experience will bring them closer together.  As the leader, remember to celebrate the success and encourage increased collaboration.  As a result of this, you’ll have a stronger team and better ideas will come as a result.

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